Banking/Fintech The Nexus GTM Churn Isn’t a Product Problem. It’s an Onboarding Failure. March 2, 2026 Ed Benson A Series A fintech platform came to me frustrated. Strong demos.Fast closes.Solid initial traction. But 6–9 months later? Accounts were churning. Not loudly.Quietly. Usage plateaued.Expansion never triggered.Renewals became negotiations.... Continue Reading